Terms of service
Terms of Service
Welcome to iRessa. The terms "we", "us" and "our" refer to iRessa. iRessa operates this store and website, including all related information, content, features, tools, products and services provided to you, the customer.
By visiting, interacting with, or using our website and services, you agree to these Terms of Service. Please read them carefully before using our website or placing an order.
1. Access and Account
You must provide accurate, current, and complete information when placing an order or creating an account on our website.
You are responsible for keeping your account information and login details secure and for all activity associated with your account.
2. Our Products
We make every effort to display our products and their details as accurately as possible. However, colors and product appearance may vary depending on your device, screen settings, lighting, and other factors.
Product descriptions, prices, availability, and specifications may be changed or updated at any time without prior notice.
3. Orders
When you place an order with iRessa, you are making a request to purchase the selected products. iRessa reserves the right to accept, decline, modify, or cancel an order when necessary.
Please carefully review your order details before completing your purchase. Once an order has been processed, cancellation may not be possible.
All returns and refunds are subject to our Return & Refund Policy.
4. Prices and Payments
Product prices, discounts, and promotions may change without notice. The price charged will be the price displayed at the time the order is placed.
You agree to provide accurate and complete payment and contact information when placing an order.
Shipping charges and any applicable taxes or additional charges will be communicated where applicable.
5. Shipping and Delivery
Delivery times provided by iRessa are estimates and may vary depending on the shipping carrier, destination, weather, operational issues, or other circumstances outside our control.
iRessa is not responsible for delays caused by shipping carriers or other events beyond our reasonable control.
6. Returns and Refunds
iRessa offers a 7-day return policy from the date of delivery, subject to the conditions stated in our Return & Refund Policy.
Products must generally be unused, undamaged, and returned in their original condition and packaging where applicable.
For complete information, please refer to our Return & Refund Policy.
7. Intellectual Property
All content on the iRessa website, including but not limited to logos, brand names, product images, graphics, text, videos, designs, and other materials, belongs to iRessa or its respective licensors.
You may not copy, reproduce, modify, distribute, sell, or use our content for commercial purposes without prior written permission.
8. Third-Party Services and Links
Our website may contain links, services, or features provided by third parties. We are not responsible for the content, availability, accuracy, or practices of third-party websites or services.
Your use of third-party services is subject to the terms and policies of those third parties.
9. Shopify
iRessa is powered by Shopify, which provides the technology used to operate our online store. However, purchases made through our store are transactions directly between you and iRessa.
10. Privacy
Your personal information is handled according to our Privacy Policy. By using our website, you acknowledge that you have read and understood our privacy practices.
Shopify may process certain information as necessary to provide and support the services used by our store.
11. Customer Feedback and Reviews
If you submit reviews, feedback, suggestions, photographs, or other content to iRessa, you confirm that you have the right to provide that content.
By submitting content, you allow iRessa to use, display, reproduce, and publish that content for business and promotional purposes where permitted.
12. Errors and Inaccuracies
Occasionally, our website may contain typographical errors, inaccurate information, pricing errors, or product availability errors.
iRessa reserves the right to correct such errors and update information or cancel an order when necessary.
13. Prohibited Uses
You agree not to use our website or services:
- For any unlawful or fraudulent purpose.
- To violate any applicable law or regulation.
- To infringe the intellectual property rights of others.
- To transmit viruses, malware, or harmful code.
- To impersonate another person or business.
- To interfere with the security or operation of our website.
- To collect or misuse personal information belonging to others.
14. Termination
We reserve the right to suspend or terminate access to our website or services if we believe that a user has violated these Terms of Service or used our services improperly.
15. Disclaimer
Our website and services are provided on an "as available" basis. While we make reasonable efforts to maintain accurate and reliable information, we do not guarantee that the website will always be uninterrupted, secure, or error-free.
16. Limitation of Liability
To the fullest extent permitted by applicable law, iRessa and its partners, employees, service providers, and affiliates will not be responsible for indirect, incidental, special, or consequential losses arising from the use of our website, services, or products.
17. Indemnification
You agree to indemnify and hold iRessa harmless from claims, losses, damages, or expenses arising from your violation of these Terms of Service or misuse of our website and services.
18. Severability
If any provision of these Terms is found to be unlawful or unenforceable, the remaining provisions will continue to remain in effect to the extent permitted by applicable law.
19. Governing Law
These Terms of Service shall be governed by the applicable laws and regulations of Pakistan and the relevant jurisdiction in which iRessa operates.
20. Changes to These Terms
iRessa reserves the right to update or change these Terms of Service from time to time. Any changes will become effective when posted on this page.
21. Contact Information
If you have any questions about these Terms of Service, please contact us:
Email: info.iressa@gmail.com
WhatsApp / Phone: +92 334 4554635
Warehouse:
B 191 Street 7, Opp Abdul Rehman Masjid,
Cornel Yousaf Colony,
Rawalpindi, Pakistan, 47000
NTN: 3740556595381