Refund policy

At iRessa, we want you to be satisfied with your purchase. If you are not satisfied with your order, you can request a return within 7 days of receiving your item.

Return Eligibility

To be eligible for a return, the product must:

• Be returned within 7 days of delivery.
• Be unused and unworn.
• Be in the same condition as received.
• Be in its original packaging, where applicable.
• Include your order details or proof of purchase.

How to Request a Return

To request a return, contact us at info.iressa@gmail.com within 7 days of receiving your order.

Please contact us before sending the product back. Items returned without prior approval may not be accepted.

Damaged or Wrong Items

Please inspect your order immediately after delivery. If you receive a damaged, defective, or incorrect item, contact us within 48 hours of delivery.

Please provide clear photos or a short video showing the issue so that we can review and assist you.

Non-Returnable Items

Returns may not be accepted for:

• Used or damaged products caused by the customer.
• Products without their original packaging, where applicable.
• Personalized or customized products.
• Products specifically marked as non-returnable.
• Gift cards.

Return Shipping

Return shipping charges may apply depending on the reason for the return. If the item is damaged, defective, or incorrectly sent by iRessa, we will review the case and provide the appropriate solution.

Refunds

Once we receive and inspect the returned item, we will notify you whether your refund has been approved.

If approved, your refund will be processed using the applicable refund method. Processing time may vary depending on the payment method or bank.

Contact Us

If you have any questions about our return or refund policy, please contact us:

Email: info.iressa@gmail.com

WhatsApp: +92 334 4554635