Shipping policy
Shipping Policy
At iRessa, we work to process and deliver your order as quickly and safely as possible.
Order Processing
Orders are usually processed within 1–2 business days after the order is confirmed.
Orders placed on weekends or public holidays may be processed on the next business day.
Delivery Time
Standard delivery within Pakistan usually takes approximately 3–5 business days after your order has been processed.
Delivery times are estimates and may vary depending on your location, courier service, weather conditions, public holidays, or other circumstances beyond our control.
Shipping Charges
Standard shipping charges are displayed during checkout before you complete your order.
Shipping charges may vary depending on the order, delivery location, promotions, or other applicable conditions.
Order Tracking
Once your order has been shipped, tracking information may be provided where available.
You can use the tracking information to check the current status of your shipment through the relevant courier service.
Delivery Address
Please make sure that your name, phone number, and delivery address are correct when placing your order.
iRessa may not be responsible for delivery problems caused by an incorrect, incomplete, or outdated address provided by the customer.
Delayed or Lost Orders
Although we work with reliable delivery partners, delays may sometimes occur due to courier operations, weather, holidays, remote locations, or other circumstances beyond our control.
If your order appears to be significantly delayed or lost, please contact us and we will assist you in checking the shipment status.
Failed Delivery
If a delivery cannot be completed because the customer is unavailable, provides an incorrect address or phone number, or refuses to receive the order, additional shipping charges may apply for re-delivery.
Damaged Packages
Please inspect your package when you receive it. If the product is damaged, defective, or incorrect, please contact us within 48 hours of delivery.
Clear photos or a short video may be requested so that we can properly review the issue and provide an appropriate solution.
Contact Us
If you have any questions about shipping or your order, please contact us:
Email: info.iressa@gmail.com
WhatsApp / Phone: +92 334 4554635
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